Skip to main content
Home Page Banner
  1. Home

Customer Service

Payment Methods

At Blue Star RV, we offer various payment options to make your RV purchase experience as convenient as possible. We accept both cash and credit for all purchases made at our store. This way, you can choose the payment method that works best for you.

In addition to these payment options, we also provide financing options through our finance page. We understand that purchasing an RV is a significant investment, and financing can help make it more manageable. Our financing options are tailored to meet your specific needs, so you can choose the one that fits your budget.

Whether you prefer to pay in cash, use your credit card, or explore our financing options, we want to make the payment process as hassle-free as possible. Our goal is to ensure that you have an enjoyable RV purchase experience and can focus on planning your next adventure on the road.

Return Methods

At Blue Star, we understand that sometimes a return is necessary. We offer a straightforward return policy for items purchased from our parts store. If you purchased an RV accessory, major appliance, TV, or furniture via special delivery, please contact our customer support team to initiate a return.

For items purchased from our parts store, returns can be made in two ways. If you're located within the United States, you can return the item in-person at our store. Alternatively, you can send the item by mail to our return center. Please note that all returns must be in their original condition and include all accessories that came with the item. Regrettably, we cannot accept returns of plumbing or electrical products, as well as any merchandise that is missing the original receipt.

Read more about our Return Policy

Shipping Methods

At Blue Star, we pride ourselves on delivering RVs to customers across the 48 contiguous states in the USA. We understand the importance of making sure our customers get their RVs as quickly and efficiently as possible, which is why we go above and beyond to ensure that our deliveries are made in a timely manner. Our team is well-equipped to handle deliveries across different states, ensuring that your RV arrives at your doorstep in excellent condition.

We also offer delivery services to Alaska and Hawaii, and we make special considerations for these locations. If you're in Canada, we have you covered too. Blue Star provides all the necessary paperwork required to go through customs, making it easy for you to receive your RV. We even offer Canadian financing through Canadian RV dealers based in Canada, so you don't have to worry about the financial aspect of your purchase.

We understand that buying an RV is a significant investment, especially for international customers, and we're here to help. Our dealership specializes in international deliveries and has a wealth of experience in providing top-notch brokerage, transport, and financing services. If you're interested in one of our RVs but live outside the United States, don't hesitate to speak with one of our representatives about our international delivery options. We work hard to save our international customers thousands of dollars, and we make the entire process as easy as 1-2-3.

Read more about our RV Delivery Services.