RV Reviews
Blue Star RV is a family-owned business situated in the charming city of Holland, Michigan. With a prime location just minutes from the shores of Lake Michigan, the dealership offers a unique experience for customers looking to purchase an RV. The staff at Blue Star RV is committed to providing exceptional customer service, going above and beyond to ensure that each client is satisfied with their purchase. With a wide selection of top-quality travel trailers at the best prices in Michigan, customers are sure to find the perfect fit for their needs and budget.
Blue Star RV doesn't just stop at providing a great selection of RVs at competitive prices. The dealership also boasts a team of skilled and knowledgeable professionals who are dedicated to providing expert service and complete parts sales. From routine maintenance to major repairs, the service department at Blue Star RV is well-equipped to handle any issues that may arise with your RV. Customers rave about the dealership's attention to detail, their commitment to timely and efficient service, and the friendly and helpful staff who are always willing to go the extra mile.
It's no surprise that Blue Star RV has received a wealth of positive reviews from satisfied customers. Their focus on attention to detail, commitment to customer satisfaction, and genuine desire to make the RV buying experience as easy and stress-free as possible have earned them a trusted reputation in the industry. Whether you're a first-time buyer or a seasoned RV enthusiast, Blue Star RV is sure to provide an exceptional experience that you won't soon forget.
If you need to get an RVthis is the place. They are excellent. Zero pressure, very knowledgeable, and overall good people. I really appreciate how they handled everything. The best. Will definitely be getting service on any of my RV needs. It will be worth the 2 and a half hour drive! Thank you!
Every single conversation from rhe start is what they can do for you. There is no pressure, no ridiculous fees. If youre in the market for a used RV...this is the place! They have their own service department, and they are on it! Do not hesitate.
I showed up announced looking for a part. The team went above and beyond to make sure I had what I needed. Excellent customer service. Will be taking my trailer here for any future work needed.
I pulled up to my Park Model RV in Saugatuck, had a fountain of water coming out of my water supply line. I drove right to Blue Star RV (after turning water off). It was 15 minutes before closing, but Matt helped me out in getting a new water hose and he also gave me a handful of tie straps to help with job. Definitely recommend going to Blue Star RV.
Great experience with Blue Star RV! Well worth the drive from NW Indiana to Holland, MI. Went to see a 2024 Jayco, an updated version of our beloved 2017. Though it was 95 degrees out, our salesman Mike patiently gave us a "tour" of the trailer, and then let us explore and inspect every feature on our own, without any high pressure over-the-shoulder commentary, They offered us a fair trade-in on our unit, and three days later we drove back to complete the purchase. Jared, in finance, offered us options, but again, no pressure. Buddy was awesome in his walk-through and also made adjustments needed to the sway bar mounting so we could use ours from our old unit, again in HOT weather. THANK YOU BUDDY!!! Even the ladies who inspected our trade-in were considerate and sweet - even removing and giving us our license plate frame. The dealership only has used trailers that it seems to me they carefully cherry pick for quality. Ours was truly "like new." If you want a contrast from the slick, high pressure sales of the big RV dealers, check out Blue Star. You won't find a coffee bar with big screen TVs, luxurious bathrooms, and amenities the big guys offer that ultimately add to one's total bill. You will find good people, fair prices, and quick responses to calls and emails. I chose not to write a review until we returned from our first trip with the new travel trailer. No negative issues - and we are very pleased we chose to purchase from Blue Star. Thanks to the whole crew.
I recently sold my RV to Blue Star RV. It was fast seamless and funds were in my account after they verified everything.I will do more business with them in the future!
We bought the toy hauler of our dreams from Blue Star RV! Our salesman Brandon was fantastic - he was patient and respectful, never pushy. The finance director Jared explained the purchase terms simply and clearly; checking to make sure we understood everything and making the process stress-free. The tech that explained our unit was very thorough and we purchased the in-house warranty (good for repairs anywhere we travel) for piece of mind. Overall an exceptional experience with this team and dealership!
We purchased a fifth wheel toy hauler a few weeks ago. Process was really smooth. A few calls and it was set and ready. The fridge had some issues and they fixed the problem right away. I was impressed with the way they took care of it. The only thing I wasn't real impressed about was the cleaning factor. The outside was streaked with soap residue and the insides hadn't even been swept. Simple things that were overlooked. The guy out washing the RV's answered why it looked like it did. granted we cleaned the insides anyway but...sweeping and vacuuming are pretty common cleaning things. Overall it went easy. Staff was fantastic. I love my new RV Thank you Brandon and Jarod. Great process. I would like to address the issue we've had as of July 21 (hottest weekend of the year) the air didn't work. So Monday i called Nicki in service and she was on it. No hassle, waived my deductible cause it was such a short time of us owning it, and she got in fixed in 2 days. It almost felt like a miracle. I am so pleased the way she took care of us and got it done before the holiday. Thanks girl, you're the best
We sold our RV to Blue Star RV. Their offer was competitive to other RV dealers. The process for their inspection, pickup, and payment was smooth and fast.
Michael Cohen made our purchase at Blue Star RV so easy. We upgraded to a Cedar Creek Champagne 38EL Fifth Wheel. He made sure we got the right hitch and all the Blue Star staff taught us all the ins and outs of the new rv. No hidden fees, no extra charges, NO games. We highly recommend them!!
I will never buy an RV from anyone other than Blue Star RV. The team was absolutely amazing from the initial contact with Ed, and Brandon patiently taking me through the buying process all the way from California. Brandon thank you for taking such good care of me even working around a trip to Australia. The finance process was so smooth with Jarrod and I can't say enough about the delivery driver Jack. Jack took time to teach my son and I about the toy hauler and how to properly maneuver hooking up. What a first class team. You are now my go too for friends and family for any rv purchase.
Process for them buying my trailer couldnt have gone any better. He showed up on time, made the offer, and we accepted. Money transfer was incredibly smooth. 10/10 buyer.
Wonderful service! Mike went above and beyond to get me into a camper on short notice! He bent over backwards to get the deal done on my time frame, I couldn't be happier with the outcome! I would give them ten stars if there was a button for it.Highly recommend them, they took the stress out of a stressful event.
We were looking for a specific toy hauler and found it online at Blue Star RV. Since we live 5 hours away Mike reached out and answered all of our questions. He even answered questions when he was at a social event. He said to call anytime!!When we picked it up, my husband had forgot the brackets for our hitch and they gave us some that they had left over.Jared in the finance department was easy to work with and explained everything.Josh who gave us the walk through was awesome!! He explained everything to us about our new RV.If youre looking for an RV look these guys up, theyll treat you right!
We were casually looking to upgrade from our Class C to a Super C and Blue Star RV had the exact one we had decided on for months ago. Brandon and Jared made to whole process so easy. We put a deposit to hold it and as soon as we could drive out from New York to make the trade we did. It was even easier when we got there! Josh went through the whole camper with us and answered all of our questions. The Super C was gone through with a fine tooth comb and in top notch used condition. All of the seems were recalked, brand new tires all the way around, they replaced all of the batteries (not just one or two, at least 6), and greased everything underneath. This is just a few things they did, I know there is more that I am forgetting. The cherry on top was that you could not beat their pricing!! They will have our business for life! Completely worth the 7 hour drive out there!
Brandon, Jack & Stephanie were phenomenal! Easy transactions & easy to speak with. Highly recommend
Absolutely outstanding experience! We have owned several travel trailers (from several dealers throughout Michigan) and were ready to transition to a motorhome. We did a significant amount of research on modelsand dealers. Blue Star not only lives up to their exceptional reputation, they exceed it. From Sales (Mike) to Finance (Jared) to Orientation/Service (Josh), they were like buying from family. We highly recommend Blue Starand will continue to refer anyone looking to purchase a quality RV to give them a call!
I'm a female and first time RV buyer and I love my gently used 2021 Toy Hauler. The owner and employees at Blue Star RV were exceptionally accommodating and helpful! Ed, the owner, even spent his Saturday morning training me to drive my RV. They worked with me on obtaining financing and insurance. I drove away very pleased with my experience. I highly recommend Blue Star RV for any RV enthusiasts!
Michael was so wonderful to work with and we received a very fair offer on our rig price. They were quick and efficient with all processes and Jack was a very comfortable person to handle the pick up for transfer. In our experience, Blue Star employees gave 5 star service
From the beginning to the end all the people I dealt with were very fast and friendly at responding or answering my questions! The owner Ed actually drove 11 hours straight to my shop in Nebraska to deliver personally and hung out for a hour giving me a full walk around of our new camper. They gave us a fair trade for ours and he hauled it away. Very impressed compared to other dealers Ive dealt with.
Very professional, quick and easy!
Great group. Our salesman Mike did an awesome job fixing us up with the right unit. If you are looking for an RV be sure to see those folks
Must say, our sales person, Brandon, and the whole Blue Star team were exceptional throughout the whole purchasing process!Brandon was a very knowledgeable sales person, that knew the product well. No high pressure, and very fair pricing! On the day of delivery, our mechanic and trainer, Buddy, performed a very thorough training session. We are very happy with their service and would recommend Blue Star to others!Bill and Patty Banker