RV Reviews
Blue Star RV is a family-owned business situated in the charming city of Holland, Michigan. With a prime location just minutes from the shores of Lake Michigan, the dealership offers a unique experience for customers looking to purchase an RV. The staff at Blue Star RV is committed to providing exceptional customer service, going above and beyond to ensure that each client is satisfied with their purchase. With a wide selection of top-quality travel trailers at the best prices in Michigan, customers are sure to find the perfect fit for their needs and budget.
Blue Star RV doesn't just stop at providing a great selection of RVs at competitive prices. The dealership also boasts a team of skilled and knowledgeable professionals who are dedicated to providing expert service and complete parts sales. From routine maintenance to major repairs, the service department at Blue Star RV is well-equipped to handle any issues that may arise with your RV. Customers rave about the dealership's attention to detail, their commitment to timely and efficient service, and the friendly and helpful staff who are always willing to go the extra mile.
It's no surprise that Blue Star RV has received a wealth of positive reviews from satisfied customers. Their focus on attention to detail, commitment to customer satisfaction, and genuine desire to make the RV buying experience as easy and stress-free as possible have earned them a trusted reputation in the industry. Whether you're a first-time buyer or a seasoned RV enthusiast, Blue Star RV is sure to provide an exceptional experience that you won't soon forget.
Absolutely amazing customer experience, from start to delivery. I had been following Blue Star on Facebook for a few years often window shopping, while browsing one day, an RV that suited my exact needs popped up, and I started the conversation. The communication was great, the sales team listened to every need I conveyed, and answered every question I could come up with. The purchase process was painless, and quick. I had questions about the finance and other contracts and they were explained very detailed and thoroughly to my benefit. Because my job has me tied up pretty much 24/7, to say I was worried about the delivery process would be an understatement. The delivery process was as smooth as silk, the gentleman that was doing the delivery of the RV treated it as if it was his own, contacted me the morning he was hooking up and heading out, and then when he was getting into my area so I had adequate time to leave my work area and meet him at the RV site. He also took time to explain things regarding towing, what to look for, and what to look out for. I can't say enough great things about the team at Blue Star RV, I just wish I could give them more than 5 Stars...
Brandon was nice to work with. He was cordial and informative and not pushy. He made sure everything was ready to go when we picked the Motorhome up.I think Josh was who did all the paperwork and he made the process easy .Everyone at Blue Star RV was very nice.
We had a camper for sale and Mike reached out. Offered us a very fair price. Super fast and smooth transaction. Highly recommend.
Blue Star RV found us a great travel trailer to meet our needs. Everyone was very helpful through the entire experience. We have recommended Blue Star RV to our friends.
We had the best experience here! Everyone was extremely nice and helpful. Our first camper and they made the experience for easy for us.
Great communication from the start. Brandon was great about sending me detailed pictures, and documentation I needed to get my loan approved in a timely manor. Great experience all around. Vehicle was as described, if not better. Unlike previous vehicle buying experiences, where dealers dont show or tell you about blemishes or issues with the vehicle. Brandon was very transparent. Worth the 2.5 hour drive.
Mike was super to deal with throughout the entire process of them purchasing our RV. We are in North Carolina so out of state buyers are always a concern. Did exactly what he promised and was timely with every step
We drove almost 6 hours to purchase our camper from Blue Star Rv. Our salesman Brandon was very responsive in his communication with us providing additional pictures and information making us comfortable driving so far taking a chance. Everybody at Blue Star was very nice, no pressure, incredibly honest, and their process was easy/fast. Would recommend them for sure!
We recently purchased a motorhome from Blue Star. it had a problem no one anticipated that required a technician with loads of skill to solve. The entire team bent over backwards to get the parts, install and fix. We were stunned that they stayed late and got up early and spared nothing to fix it immediately. What a team and what a great business model they have. It is truly a customer first operation.
Easy and fast. Mike was a good communicator, easy to talk too and very accommodating. Thanks Mike .
Awesome people to deal with! Service tech went through the unit with us and was very thorough and answered all of our questions. Sales staff was very quick to respond and we had a great experience!
Mike Coron was great to deal with, he made buying our RV easy.
If you need to get an RVthis is the place. They are excellent. Zero pressure, very knowledgeable, and overall good people. I really appreciate how they handled everything. The best. Will definitely be getting service on any of my RV needs. It will be worth the 2 and a half hour drive! Thank you!
Every single conversation from rhe start is what they can do for you. There is no pressure, no ridiculous fees. If youre in the market for a used RV...this is the place! They have their own service department, and they are on it! Do not hesitate.
I showed up announced looking for a part. The team went above and beyond to make sure I had what I needed. Excellent customer service. Will be taking my trailer here for any future work needed.
I pulled up to my Park Model RV in Saugatuck, had a fountain of water coming out of my water supply line. I drove right to Blue Star RV (after turning water off). It was 15 minutes before closing, but Matt helped me out in getting a new water hose and he also gave me a handful of tie straps to help with job. Definitely recommend going to Blue Star RV.
Great experience with Blue Star RV! Well worth the drive from NW Indiana to Holland, MI. Went to see a 2024 Jayco, an updated version of our beloved 2017. Though it was 95 degrees out, our salesman Mike patiently gave us a "tour" of the trailer, and then let us explore and inspect every feature on our own, without any high pressure over-the-shoulder commentary, They offered us a fair trade-in on our unit, and three days later we drove back to complete the purchase. Jared, in finance, offered us options, but again, no pressure. Buddy was awesome in his walk-through and also made adjustments needed to the sway bar mounting so we could use ours from our old unit, again in HOT weather. THANK YOU BUDDY!!! Even the ladies who inspected our trade-in were considerate and sweet - even removing and giving us our license plate frame. The dealership only has used trailers that it seems to me they carefully cherry pick for quality. Ours was truly "like new." If you want a contrast from the slick, high pressure sales of the big RV dealers, check out Blue Star. You won't find a coffee bar with big screen TVs, luxurious bathrooms, and amenities the big guys offer that ultimately add to one's total bill. You will find good people, fair prices, and quick responses to calls and emails. I chose not to write a review until we returned from our first trip with the new travel trailer. No negative issues - and we are very pleased we chose to purchase from Blue Star. Thanks to the whole crew.
I recently sold my RV to Blue Star RV. It was fast seamless and funds were in my account after they verified everything.I will do more business with them in the future!
We bought the toy hauler of our dreams from Blue Star RV! Our salesman Brandon was fantastic - he was patient and respectful, never pushy. The finance director Jared explained the purchase terms simply and clearly; checking to make sure we understood everything and making the process stress-free. The tech that explained our unit was very thorough and we purchased the in-house warranty (good for repairs anywhere we travel) for piece of mind. Overall an exceptional experience with this team and dealership!
We purchased a fifth wheel toy hauler a few weeks ago. Process was really smooth. A few calls and it was set and ready. The fridge had some issues and they fixed the problem right away. I was impressed with the way they took care of it. The only thing I wasn't real impressed about was the cleaning factor. The outside was streaked with soap residue and the insides hadn't even been swept. Simple things that were overlooked. The guy out washing the RV's answered why it looked like it did. granted we cleaned the insides anyway but...sweeping and vacuuming are pretty common cleaning things. Overall it went easy. Staff was fantastic. I love my new RV Thank you Brandon and Jarod. Great process. I would like to address the issue we've had as of July 21 (hottest weekend of the year) the air didn't work. So Monday i called Nicki in service and she was on it. No hassle, waived my deductible cause it was such a short time of us owning it, and she got in fixed in 2 days. It almost felt like a miracle. I am so pleased the way she took care of us and got it done before the holiday. Thanks girl, you're the best
We sold our RV to Blue Star RV. Their offer was competitive to other RV dealers. The process for their inspection, pickup, and payment was smooth and fast.
Michael Cohen made our purchase at Blue Star RV so easy. We upgraded to a Cedar Creek Champagne 38EL Fifth Wheel. He made sure we got the right hitch and all the Blue Star staff taught us all the ins and outs of the new rv. No hidden fees, no extra charges, NO games. We highly recommend them!!
I will never buy an RV from anyone other than Blue Star RV. The team was absolutely amazing from the initial contact with Ed, and Brandon patiently taking me through the buying process all the way from California. Brandon thank you for taking such good care of me even working around a trip to Australia. The finance process was so smooth with Jarrod and I can't say enough about the delivery driver Jack. Jack took time to teach my son and I about the toy hauler and how to properly maneuver hooking up. What a first class team. You are now my go too for friends and family for any rv purchase.