RV Reviews
Blue Star RV is a family-owned business situated in the charming city of Holland, Michigan. With a prime location just minutes from the shores of Lake Michigan, the dealership offers a unique experience for customers looking to purchase an RV. The staff at Blue Star RV is committed to providing exceptional customer service, going above and beyond to ensure that each client is satisfied with their purchase. With a wide selection of top-quality travel trailers at the best prices in Michigan, customers are sure to find the perfect fit for their needs and budget.
Blue Star RV doesn't just stop at providing a great selection of RVs at competitive prices. The dealership also boasts a team of skilled and knowledgeable professionals who are dedicated to providing expert service and complete parts sales. From routine maintenance to major repairs, the service department at Blue Star RV is well-equipped to handle any issues that may arise with your RV. Customers rave about the dealership's attention to detail, their commitment to timely and efficient service, and the friendly and helpful staff who are always willing to go the extra mile.
It's no surprise that Blue Star RV has received a wealth of positive reviews from satisfied customers. Their focus on attention to detail, commitment to customer satisfaction, and genuine desire to make the RV buying experience as easy and stress-free as possible have earned them a trusted reputation in the industry. Whether you're a first-time buyer or a seasoned RV enthusiast, Blue Star RV is sure to provide an exceptional experience that you won't soon forget.
We bought the toy hauler of our dreams from Blue Star RV! Our salesman Brandon was fantastic - he was patient and respectful, never pushy. The finance director Jared explained the purchase terms simply and clearly; checking to make sure we understood everything and making the process stress-free. The tech that explained our unit was very thorough and we purchased the in-house warranty (good for repairs anywhere we travel) for piece of mind. Overall an exceptional experience with this team and dealership!
We purchased a fifth wheel toy hauler a few weeks ago. Process was really smooth. A few calls and it was set and ready. The fridge had some issues and they fixed the problem right away. I was impressed with the way they took care of it. The only thing I wasn't real impressed about was the cleaning factor. The outside was streaked with soap residue and the insides hadn't even been swept. Simple things that were overlooked. The guy out washing the RV's answered why it looked like it did. granted we cleaned the insides anyway but...sweeping and vacuuming are pretty common cleaning things. Overall it went easy. Staff was fantastic. I love my new RV Thank you Brandon and Jarod. Great process. I would like to address the issue we've had as of July 21 (hottest weekend of the year) the air didn't work. So Monday i called Nicki in service and she was on it. No hassle, waived my deductible cause it was such a short time of us owning it, and she got in fixed in 2 days. It almost felt like a miracle. I am so pleased the way she took care of us and got it done before the holiday. Thanks girl, you're the best
We sold our RV to Blue Star RV. Their offer was competitive to other RV dealers. The process for their inspection, pickup, and payment was smooth and fast.
Michael Cohen made our purchase at Blue Star RV so easy. We upgraded to a Cedar Creek Champagne 38EL Fifth Wheel. He made sure we got the right hitch and all the Blue Star staff taught us all the ins and outs of the new rv. No hidden fees, no extra charges, NO games. We highly recommend them!!
I will never buy an RV from anyone other than Blue Star RV. The team was absolutely amazing from the initial contact with Ed, and Brandon patiently taking me through the buying process all the way from California. Brandon thank you for taking such good care of me even working around a trip to Australia. The finance process was so smooth with Jarrod and I can't say enough about the delivery driver Jack. Jack took time to teach my son and I about the toy hauler and how to properly maneuver hooking up. What a first class team. You are now my go too for friends and family for any rv purchase.
Process for them buying my trailer couldnt have gone any better. He showed up on time, made the offer, and we accepted. Money transfer was incredibly smooth. 10/10 buyer.
Wonderful service! Mike went above and beyond to get me into a camper on short notice! He bent over backwards to get the deal done on my time frame, I couldn't be happier with the outcome! I would give them ten stars if there was a button for it.Highly recommend them, they took the stress out of a stressful event.
We were looking for a specific toy hauler and found it online at Blue Star RV. Since we live 5 hours away Mike reached out and answered all of our questions. He even answered questions when he was at a social event. He said to call anytime!!When we picked it up, my husband had forgot the brackets for our hitch and they gave us some that they had left over.Jared in the finance department was easy to work with and explained everything.Josh who gave us the walk through was awesome!! He explained everything to us about our new RV.If youre looking for an RV look these guys up, theyll treat you right!
We were casually looking to upgrade from our Class C to a Super C and Blue Star RV had the exact one we had decided on for months ago. Brandon and Jared made to whole process so easy. We put a deposit to hold it and as soon as we could drive out from New York to make the trade we did. It was even easier when we got there! Josh went through the whole camper with us and answered all of our questions. The Super C was gone through with a fine tooth comb and in top notch used condition. All of the seems were recalked, brand new tires all the way around, they replaced all of the batteries (not just one or two, at least 6), and greased everything underneath. This is just a few things they did, I know there is more that I am forgetting. The cherry on top was that you could not beat their pricing!! They will have our business for life! Completely worth the 7 hour drive out there!
Brandon, Jack & Stephanie were phenomenal! Easy transactions & easy to speak with. Highly recommend
Absolutely outstanding experience! We have owned several travel trailers (from several dealers throughout Michigan) and were ready to transition to a motorhome. We did a significant amount of research on modelsand dealers. Blue Star not only lives up to their exceptional reputation, they exceed it. From Sales (Mike) to Finance (Jared) to Orientation/Service (Josh), they were like buying from family. We highly recommend Blue Starand will continue to refer anyone looking to purchase a quality RV to give them a call!
I'm a female and first time RV buyer and I love my gently used 2021 Toy Hauler. The owner and employees at Blue Star RV were exceptionally accommodating and helpful! Ed, the owner, even spent his Saturday morning training me to drive my RV. They worked with me on obtaining financing and insurance. I drove away very pleased with my experience. I highly recommend Blue Star RV for any RV enthusiasts!
Michael was so wonderful to work with and we received a very fair offer on our rig price. They were quick and efficient with all processes and Jack was a very comfortable person to handle the pick up for transfer. In our experience, Blue Star employees gave 5 star service
From the beginning to the end all the people I dealt with were very fast and friendly at responding or answering my questions! The owner Ed actually drove 11 hours straight to my shop in Nebraska to deliver personally and hung out for a hour giving me a full walk around of our new camper. They gave us a fair trade for ours and he hauled it away. Very impressed compared to other dealers Ive dealt with.
Very professional, quick and easy!
Great group. Our salesman Mike did an awesome job fixing us up with the right unit. If you are looking for an RV be sure to see those folks
Must say, our sales person, Brandon, and the whole Blue Star team were exceptional throughout the whole purchasing process!Brandon was a very knowledgeable sales person, that knew the product well. No high pressure, and very fair pricing! On the day of delivery, our mechanic and trainer, Buddy, performed a very thorough training session. We are very happy with their service and would recommend Blue Star to others!Bill and Patty Banker
We love Blue Star RV! The team was phenomenal from the salesman, Mike and the finance gentleman Jared to Jacob, who showed us all the ends in the outs of our new RV we could not be happier. This was the fastest and easiest purchase we have ever made thanks to this team! We will continue to share our experience with our family and friends, and hope to bring you more business. Thank you! Judie & Ken
Super nice salespersons!!
Excellent service! First time buying anything like this online from more than 6 hrs away. Prompt delivery and camper is beautiful! Highly recommend!
We worked with Brandon from Blue Star RV and had a fabulous experience. We are 1st time motorhome buyers and have been looking for 2 years trying to find a motorhome that would fit our family. Jared and Brandon made the process easy and we couldnt be happier! No high pressure sales techniques! You can tell that the people here treat you like family instead of a quick sale!
So we found the camper we wanted online and contacted Mike at bluestar. After taking with him on the phone and getting a few photos we wanted to see he set us up with Jared to work through the financing and getting a price for are trade in ( which was more that we was expecting) everything was set up and ready for us to drive almost 500 miles to make the sale complete and pick up are purchase. Everything was exactly what we was told and shown through pictures and ready for us to do are walk through. Even after they realized that there was a few issues with my trade in, they still stood up to there trade in offer. The whole purchase process went great and quick. All they staff that we dealt with especially Mike and Jared where fantastic. Will definitely go back again when we decide to upgrade!
Mike and Jared were great to work with!! Prompt and great communication! We drove 500 miles to make a seamless transfer into our new 5th wheel!
My lovely wife and I purchased our long time dream fifth wheel from the Blue star RV team yesterday! The entire process was wonderful. Everything was communicated very well and in a timely manner. Josh walked us through the unit very thoroughly and even helped get us hooked up to the truck. We enjoyed our experience with Jared and Brandon as well in the sales transaction of the experience. A big thanks to everyone on staff for making our day special!God bless,The Boehl family