RV Reviews p. 6
Blue Star RV is a family-owned business situated in the charming city of Holland, Michigan. With a prime location just minutes from the shores of Lake Michigan, the dealership offers a unique experience for customers looking to purchase an RV. The staff at Blue Star RV is committed to providing exceptional customer service, going above and beyond to ensure that each client is satisfied with their purchase. With a wide selection of top-quality travel trailers at the best prices in Michigan, customers are sure to find the perfect fit for their needs and budget.
Blue Star RV doesn't just stop at providing a great selection of RVs at competitive prices. The dealership also boasts a team of skilled and knowledgeable professionals who are dedicated to providing expert service and complete parts sales. From routine maintenance to major repairs, the service department at Blue Star RV is well-equipped to handle any issues that may arise with your RV. Customers rave about the dealership's attention to detail, their commitment to timely and efficient service, and the friendly and helpful staff who are always willing to go the extra mile.
It's no surprise that Blue Star RV has received a wealth of positive reviews from satisfied customers. Their focus on attention to detail, commitment to customer satisfaction, and genuine desire to make the RV buying experience as easy and stress-free as possible have earned them a trusted reputation in the industry. Whether you're a first-time buyer or a seasoned RV enthusiast, Blue Star RV is sure to provide an exceptional experience that you won't soon forget.
We bought our "new to us" used camper today. Mike was very personable and not one of those pushy types. He gave us facts and answered all of our questions. Jared handled our paperwork very quickly and talked us through everything. Josh gave us a tour, showing us exactly how everything worked and answered our questions without rushing us. The entire staff was awesome and friendly! We had an issue with our 7- pin trailer plug that caused one side of our lights to not work, making our 1 hour drive home a problem. They diagnosed it for us and even went to pick up the part! Thank you Blue Star RV for putting us first! ROCK ON MIKE!
I was very skeptical selling our rv for my mother online . Mike agreeded to a video call to show us the showroom and the business and stephanie called when i was hesitant to send sensative information via email. The transaction went very smooth and the funds was in her account within a day. they eased my mind when i asked to have a call instead of email. this was by far the best experience ever. Thank you, Mike and Stephanie, for the great customer service.
Great experience, from the start Brandon made sure all questions were answered, price and paper work were clear and straightforward no hidden fees or tricky negotiation strategies, fair price and excellent service. We had our unit delivered, Jack did an awesome job doing that, great service, and decent people. Highly recommended.
Jared & Mike are top notch! Patient, kind, no hassle, and made our sale the best weve experienced. Well worth the 300+.mile trip to find the exact camper we wanted & for a much lower price than in IL! Thank you Blue Star for being FIVE star! - Joe & Lisa Taft
I was a little reluctant to sell my RV to someone over the internet, but this has been a very smooth and fair transaction. Mike and I spoke a few times on the phone, then I uploaded a few pictures and videos. He made a fair offer, and Stephanie from the office contacted me for the purchase paperwork. Once contract was signed, I sent a picture of the title, then she sent me info to wire transfer funds which I immediately received. They have now scheduled a driver to pick up the RV. I would definitely recommend Blue Star RV
So wow barely covers it!!Here we go:- Top notch presentation online that gave us the first look- amazing friendly quick responses from Matt by text- professional and friendly (and patient) walk through with Brandon- fantastic financing (better than any rate we could get from our bank)-clear and concise walk through with Jared on all the paperwork and fair helpful advise on add ons- literally as we are driving out we got to meet Josh as he trouble shot a braking problem with Brandon and Fixed it ON THE SPOT- clean organized shop with 5 star clean bathrooms (and their mechanics use it to clean up even with grease- cmon you never see this)- even a simple send-off picture forwarded to usIf we upgrade we KNOW who to call!!!(2 days later and they followed up on a New User question when we got lost- and helped us trouble shoot. Brandon again patiently stayed on the phone while I worked the problemDont go to the big box when you can get 5+ STAR SERVICE and amazingly kind people to get you out on the open road!!
Excellent service. Very satisfied with my RV. Let the good times roll!!
Very happy with the process and the results of the sale.
Mike was great to work with. We came to an agreement quickly, paperwork, wire transfer and camper was picked up all within 48 hours. Very efficient and a pleasant transaction overall!
Great place!Love our new "up north" home.Brandon gave the best customer service ever!Highly recommend *****Joe & Robin
Great group of experienced people!!
Picked out what we wanted.
SERVICE SERVICE SERVICE! I cannot say enough great things about Blue Star RV. We came across them after viewing a post on a used trailer they were selling. Since we were traveling 2 hours away, we relied on their reviews and decided to make the trip. They do not charge service fees after the purchase, they walked us through the trailer for 1.5 hours going over little details, answering all our questions, not once did we feel rushed. Not only were they easy and fair to work with but the real service came in when we brought our 5th wheel home that night. Once at home we found it had interior damage, Blue Star (Brandon) immediately called us back and we made arrangements for repairs. They were under no obligation to fix the damage, the trailer was a used trailer and the warranty would not cover the repairs. Nicky communicated with us updates and sent pictures. They were patient with us when we could not get back to Holland right away to pick it back up. I highly recommend Blue Star for any new or used purchase, they stand by their products. A true 5 star rating here, a very reputable company with an amazing staff. I highly recommend!!!
Blue star RV is the place to go for all your camping needs. We had a great experience. They even had our windshield crack and replaced it for free while sitting in their parking lot we will definitely be back when its time to upgrade!
Blue Star RV staff are professional, courteous and knowledgeable They worked together to provide us with great service We are very pleased with our RV and highly recommend them
Highly recommend Blue Star RV. Brandon went over and above to assure that everything was taken care of. Great customer service! Thank you Brandon!! Joe and Robin
My wife and I were very satisfied with Blue Star. Reading the reviews of other customers is why we decided to make the drive from the opposite side of the state. When we arrived, we were greeted with kindness and patience. Never once felt like we were obligated to go through with the purchase after having put a deposit down. Would recommend Blue Star if youre looking to buy a RV.
Worth the 10 hour one way trip! Ed was on point between his professional knowledge and product delivery. The camper was exactly as described. He didnt hesitate to provide extra services and request I had for the used unit which made the deal even better. To top it off, Service Tech, Aaron, was extremely proficient and went over and beyond to help get the unit road ready for the long journey back to TN.
Matt made it so easy for us to sell our fifth wheel. We had some terrible experiences prior to Matt & BlueStar RV. I couldnt believe how simple he made it. They offered a fair price and paid us so quickly. We are so happy with experience and would recommend them to everyone. Thank you Matt!!
Great group of people. We flew up from Gainesville, FL. The motor home was posted on Facebook Marketplace.From the time Ed picked us up untilwe left for the 1700 mile trip to Florida, it was all top notch.Could not be happier withBlue Star RV and all the staff. Thank you so much.
We were in a hurry to get a camper and sales through Facebook marketplace kept falling through. Blue Star saved us! They got us a great price and we were able to pick up our camper quickly. Thank you so much!
Blue Star RV is a great company. We appreciated their patience and friendliness when deciding on our toy hauler. The sales and service departments were excellent to work with. They took the time to review everything on our toy hauler on the outside and inside. We would recommend Blue Star to anyone looking for an RV.
Had a great experience purchasing our new to us fifth wheel today. We will be using Blue Star RV for service and buying again.